Dear friends, I’d like to tell you something before you made a purchase decision of a EMATETEK product. The name of our official store is EMATETEK, “E” stands for Electronic, “Mate” means a good partner. We are focus on considering what you worried, many of our products are designed in simple style. We believe you will fall in love with our products at first sight. What’s more, we could supply the best quality and service. Hope to be your best friends in the future. Feature - Male to female extension cable cord connector adaptor Function - Pass Video | Audio | Data | Music | Picture | Photo | Power Adapter Color - All Black Material - Aluminum & PVC Length - 2 meters (6.6 Feet) Compatible with i-OS female devices: i-OS Phone 12 Pro Max | 12 Pro | 12 | 12 mini i-OS Phone 11 Pro | 11 Pro Max | 11 i-OS Pod nano | Pod touch 7 | 6 | 5 Compatible for male i-OS devices: i-OS Home | Sony Speakers | DJI OSMO POCKET | Digital AV | Video game controller Insta360 Nano S | FLIR ONE | FLIR ONE Gen 3 | FLIR ONE PRO LT for i-OS Earphone with i-OS port | Pioneer Rayz Rally Speaker and MOTIV MV88 Digital Speaker i-OS Native Union DOCK | Belkin Charge Rockstar Audi or BMW, VW, Mercedes E Car with i-OS male port We suggest you could take the the following ways: 1. You should connect the male end before female end 2. If you connect it correctly and it didn't work, please Pull out the female end and insert it again 3. The i-OS cable length of yours is less that 1 meters (the more stable, the less longth) 4. You could try more times(Due to the so long distance, it maybe not stable) 5. You could try it on your i-OS Pod or Pad touch not only i-OS Phone 6 - month Package: 1 PCS i-OS female to male connector extension cable cord 1 PCS thanks card