Doxie’s rubber pick roller moves to “grab” single sheets of paper from a stack. It may need to be replaced if you start to see recurring feeding issues that did not routinely occur previously (specifically, double feeding or paper not starting to feed at all). If your Doxie Pro scanner is relatively new, you definitely don’t need a replacement paper pad or pick roller. If you’re having trouble with scanning or feeding, check out our scanning help site or contact Doxie Customer Care for expert assistance. Visit the Doxie Pro Help website for more information on figuring out if you need a replacement pick roller, along with installation instructions. Life cycle: 100,000 scans Compatible models: Doxie Pro